Last updated: 2025

At Locksmith Slotenmaker Lorenzo, we value your privacy and are committed to protecting your personal data in accordance with the GDPR.

1. Data We Collect

We may collect the following information when you contact us:

• Name
• Phone number
• Email address
• Location / address
• Message and service-related details

2. How We Use Your Data

Your data is used exclusively to:

• Contact you and respond to your request
• Provide locksmith services
• Create quotes, invoices and appointment confirmations

We do not use your data for marketing unless you ask us to.

3. Legal Basis for Processing

• GDPR Art. 6(1)(b): To perform the service you requested
• GDPR Art. 6(1)(f): Legitimate business interest

4. Data Retention

• Service messages: up to 12 months
• Invoice and payment data: 7 years (legal requirement)

5. Sharing of Data

We do not sell or commercially share your personal data. We only use essential third parties such as:

• Email provider / website hosting
• Payment processors (if you pay an invoice)

6. Security

We apply technical and organizational measures such as:

• HTTPS encryption
• Secure hosting
• Spam and fraud protection
• Restricted access to data

7. Your GDPR Rights

You have the right to request:

• Access to your data
• Correction
• Deletion
• Restriction
• Objection to processing
• Data portability

To exercise your rights, contact: [email protected]

8. Contact Details

Locksmith Slotenmaker Lorenzo
Website: www.locksmithlorenzo.nl
Email: [email protected]

We may update this policy when necessary. Any changes will be placed on this page.